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Move over, customer centricity. This book highlights that no company can afford to put employees second. With robust evidence and rich cases, Meier explains why leaders who fail to care about people do so at their own peril.
?Adam Grant, #1 New York Timesbestselling author of Think Again
In an ever-shifting work landscape, leaders can no longer ignore their most overlooked stakeholderstheir employees.
In The Employee Advantage, behavioral economist Stephan Meier explains why organizations must value their employees as much asif not more thantheir customers: those that pivot toward an employee-centric model will be more profitable, innovative, and appealing to top talent.
The good news? You dont need to start from scratch. The customer-centric tools that give you a competitive advantage can be repurposed to focus on employees.
Through case studies of Fortune 500 companies like Costco, DHL, and Best Buy as well as smaller organizations, you will learn:
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