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Process Matters
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In The Process Matters, Joel Brockner shows that managers have to do more than just meet targets and goals. They have to reach those ends in the right ways - with input, consistency, and accountability - if they want to effectively lead and manage in their organizations. Brockner discusses what goes into the right process, how it leads to better outcomes, why it is easier said than done, and how to overcome obstacles along the way. Relevant to anyone who is in a managerial position - from the CEO on down - The Process Matters proves that seemingly simple differences in process can go a long way. Relevant to anyone who is in a managerial position - from the CEO on down - The Process Matters proves that seemingly simple differences in process can go a long way.
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