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Process Mapping and Management

Jezik AngleščinaAngleščina
Knjiga Mehka
Knjiga Process Mapping and Management Conger
Koda Libristo: 01220027
Založba Business Expert Press, julij 2011
Process Mapping & Management is a 10-chapter book comprised of three sections: Process mapping mecha... Celoten opis
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Process Mapping & Management is a 10-chapter book comprised of three sections: Process mapping mechanics, process improvement analysis, and process redesign and justification. Written for executives and graduate students the text offers practical techniques for simplifying and improving business processes that are immediately actionable. The improvement analysis is based on lean six sigma techniques and discusses leaning for the removal of process waste, cleaning for improving the remaining steps, and greening for evaluating methods that either automate or off-load work. A call-center case study runs through the book to illustrate many of the techniques.

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O knjigi

Polni naslov Process Mapping and Management
Avtor Conger
Jezik Angleščina
Vezava Knjiga - Mehka
Datum izida 2011
Število strani 486
EAN 9781606491294
ISBN 1606491296
Koda Libristo 01220027
Založba Business Expert Press
Teža 674
Mere 230 x 155 x 26

Kategorije

Economics, Finance, Business & Management > Business & Management > Management & management techniques > Knowledge management
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