Learning Technologies in the Workplace

In recent years there has been a realisation, supported by research that the traditional classroom-based approach to learning no longer fits the needs of the increasingly global, rapidly shifting modern organization. Learning and Development departments are being told to move online. This is being driven from the top down in an attempt to cut training costs, reach an increasingly global workforce and offer the organization greater levels of customization over their learning content. There is a lot of excitement about LMSs, MOOCs and collaborative learning but the decision to invest in learning technology is high-risk, and it falls to the L&D practitioner to ensure the return on this investment. Learning Technologies in the Workplace shows how learning technology can be successfully integrated with the business objectives of the organization to ensure a successful return on investment. Learning Technologies in the Workplace does not propose a one-size-fits-all model but enables the practitioner to ask the right questions to ensure that their learning technology works for them, taking into account the existing technology available, the level of IT support, the level of subject matter expertise in-house, their staff's training needs, and the level of personalization needed. This book also highlights potential pitfalls to avoid, show how to identify the potential resistance and underlying issues, and how to ensure the full support of all stakeholders from senior management to marketing and IT to ensure the greatest chance of success.