Incident Response Program Guide: Creating Standardized Incident Management Workflows

Within this book you will find a membership access code to the Cyber Security Resource Community where you can download and edit this program guide along with a catalogue of other cyber security tools, templates and resources the Cyber Security Resource Community.

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Most companies have requirements to document their incident response processes, but they lack the knowledge and experience to undertake such documentation efforts. That means businesses are faced to either outsource the work to expensive consultants or they ignore the requirement and hope they do not get in trouble for being non-compliant with a compliance requirement. In either situation, it is not a good place to be.

The good news is that your CyberSecurityResource developed a viable incident response program, which is the "gold standard" for incident response programs. This document is capable of scaling for any sized company.

The reality is that incidents do not care if your responders are or are not prepared and generally with incident response operations if you fail to plan you plan to fail. What matters most is appropriate leadership that is capable of directing response operations in an efficient and effective manner. This is where the Incident Response Program (IRP) is an invaluable resource for cybersecurity and business leaders to have a viable plan to respond to cybersecurity related incidents.

The IRP is an editable Microsoft Word document, that contains the program-level documentation and process flows to establish a mature Incident Response Program. This product addresses the "how?" questions for how your company manages cybersecurity incident response. The IRP helps address the fundamental expectations when it comes to incident response requirements:

• Defines the hierarchical approach to handling incidents.
• Categorizes eleven different types of incidents and four different classifications of incident severity.
• Defines the phases of incident response operations, including deliverables expected for each phase.
• Defines the Incident Response Team (IRT) to enable a unified approach to incident response operations.
• Defines the scientific method approach to incident response operations.
• Provides guidance on forensics evidence acquisition.