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Front office operations management in 5 star hotels in Majorca

Name: Front office operations management in 5 star hotels in Majorca
Brand: VDM Verlag
SKU: 06844114
Price: 44.15 EUR
Availability: InStock
Author: Yauheni Bely
ISBN: 9783639374759

Yauheni Bely

Jezik

Angleščina

Knjiga Mehka

Koda Libristo: 06844114

Založba VDM Verlag, julij 2011

This book aims to examine personnel organization and staff specialization through behavioral outlook... Celoten opis

Koda Libristo: 06844114

108 b

44.15 €

Od založnika po naročilu Odposlali bomo v 17-27 dneh

Do 30 dni za vračilo

This book aims to examine personnel organization and staff specialization through behavioral outlook in front offices of seven five-star Majorcan luxury hotels. As per multiple case study research design, all the staff in all seven front offices where subject to research. As a result of the investigation, this book attempts to create a concept of efficient and effective front office operation management through behavioral approach, which focuses on employee organization and specialization rather than on processes. However, processes were also subject to examination and report