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A sharp and timely critique of AI in government, Fragile Systems shows why well-intentioned strategies so often fail-and how to build public technology that actually fits the systems we serve. This is not a book about innovation for innovation's sake. It's a call to rethink legitimacy, trust, and purpose in an age of automation.
Micah Gaudet is a nationally recognized expert on AI in local government and a trusted voice among public sector leaders navigating digital transformation. As Deputy City Manager in one of Arizona's fastest-growing cities, he brings a practitioner's lens to the intersection of technology, governance, and public trust. His work bridges systems thinking and civic operations, helping agencies move beyond hype to adopt AI that works in the real world.
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