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Embracing Your Accessibility

Name: Embracing Your Accessibility
Brand: Lulu.com
SKU: 08849403
Price: 19.86 EUR
Availability: InStock
Author: Josee G.M.L. Berg
ISBN: 9781847286970

Josee G.M.L. Berg

Jezik

Angleščina

Knjiga Mehka

Koda Libristo: 08849403

Založba Lulu.com, februar 2007

This book starts with information on Hosted Telecom/Call Center Services, because this is a relative... Celoten opis

Koda Libristo: 08849403

48 b

19.86 €

Na zalogi pri dobavitelju Odposlali bomo v 9-15 dneh

Do 30 dni za vračilo

This book starts with information on Hosted Telecom/Call Center Services, because this is a relatively unknown discipline, which may provide time and money saving options in a call center environment. Supervisors and managers may address more urgent matters, matters which should be their core business: customer friendliness, optimizing agents' skills. The book further deals with communicative AND commercial skills, telesales, the sales process, call center operations, mystery calls, and enhancement of the self-image which makes for better performances.