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Brezplačna dostava za naročila nad 69.99 € na paketomatih Pošte Slovenije.

Customer Winback

Name: Customer Winback
Brand: John Wiley & Sons Inc
SKU: 04920142
Price: 27.2 EUR
Availability: InStock
Author: Jill Griffin
ISBN: 9780787946678

How to Recapture Lost Customers--And Keep Them Loyal

Jill Griffin

Michael W. Lowenstein

Jezik

Angleščina

Knjiga Mehka

Koda Libristo: 04920142

Založba John Wiley & Sons Inc, marec 2001

Most firms consider the lost customer a lost cause. But in this ground breaking book, Jill Griffin a... Celoten opis

Koda Libristo: 04920142

66 b

27.20 €

Na zalogi pri dobavitelju Odposlali bomo v 9-15 dneh

30 dni za vračilo blaga

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Most firms consider the lost customer a lost cause. But in this ground breaking book, Jill Griffin and Michael Lowenstein provide you with step-by-step solutions for winning back lost customers, saving customers on the brink of defection, and making your firm defection proof. Whether your business is small or large, product- or service-based, retail or wholesale, this book offers proven strategies for recognizing which lost customers have the highest win-back value and implementing a sure-fire plan to recover them. It includes the techniques of hundreds of innovative companies who are already working to recapture lost customers and keep them loyal. In today's hyper-competitive marketplace, no customer retention program can be entirely foolproof, but with this guide gives you today's best methods for winning back those customers you simply can't afford to let go.