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Participatory democracy has become an unshakable norm and widespread practice. Nowadays, public professionals and citizens regularly encounter each other in participatory practice to address shared problems. But while the frequency, pace, and diversity of their public encounters has increased, communicating in participatory practice remains a challenging, fragile, and demanding undertaking that often runs astray. This unique book explores how citizens and public professionals communicate, why this is so difficult, and what could lead to more productive conversations. Using timely, original empirical research to make a thorough comparative analysis of cases in the United Kingdom, the Netherlands, and Italy, it shows policy makers, practitioners, students, and academics the value of communicative capacity.
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