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Call Center Dictionary

Name: Call Center Dictionary
Brand: CRC Press
SKU: 52561241
Price: 47.83 EUR
Availability: InStock
Author: Madeline Bodin
ISBN: 9781040160664

The Complete Guide to Call Center and Customer Support Technology Solutions

Madeline Bodin

Jezik

Angleščina

E-knjiga Adobe ePub DRM

Založba CRC Press, januar 2002

Call centres have become the crucial front line for managing customer relationships. This book cover... Celoten opis

Koda Libristo: 52561241

116 b

47.83 €

Na zalogi Prenesi zdaj

Call centres have become the crucial front line for managing customer relationships. This book covers a range of call center terminology. It explains relevant terms, and provides the call center manager with a quick reference that covers the technology and operational issues that come up in running and improving a call center.