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Better Than I Found It

Name: Better Than I Found It
Brand: BookBaby
SKU: 42194867
Price: 14.63 EUR
Availability: InStock
Author: Katherine Kalthoff
ISBN: 9781667876603

Stories of Patient Experience and Healthcare Leadership

Katherine Kalthoff

Jezik

Angleščina

E-knjiga Adobe ePub DRM

Založba BookBaby, november 2022

Katherine Kalthoff is a healthcare leader determined to change the perception of patient experience... Celoten opis

Koda Libristo: 42194867

35 b

14.63 €

Na zalogi Prenesi zdaj

Katherine Kalthoff is a healthcare leader determined to change the perception of patient experience from that of pillow fluffing and valet parking to one of genuine connection, quality and safety. Based on her 25+ years in the field, Better Than I Found It is a collection of true stories about healthcare leadership and patient experience. With humor and humanity, Kate reminds us that good patient experience means good staff experience. If you've ever worked in healthcare, led a team, been a patient in a hospital or loved someone who was, Better Than I Found It is a must-read.